Merridale offer continued support to key services during the lockdown

As this is our first edition of Fuel Management since the pandemic spread and lockdown began, we would like to open by thanking all the key workers and volunteers who have helped in any way over this troubling period.

You may already be aware that Merridale Ltd manufacture, install, repair and maintain fuel pumps and associated equipment used for refuelling commercial vehicles at around five thousand sites throughout the UK. Most of these sites, and the vehicles that refuel at them, are operated by freight haulage companies, food and drink distribution companies, emergency services, health services, local authorities, and other vital transport operators that are key to keeping the country running.

For this reason, and under the transport category of the UK Government’s Coronavirus Guidelines, Merridale remained open throughout this time to ensure these essential services could remain on the road and active.

Merridale is currently operating its nationwide service and repair business as usual, with customer support and field engineers remaining unaffected throughout. Many aspects of the Merridale business have been operating remotely too, with only a nominal amount of staff needing to be furloughed through the government scheme.

Sales Director, Stephan Hannan, said “We are pleased that we have been able to continue the service and repairs aspect of our business. We have also started the process of bringing furloughed staff back to work, either remotely for the time being or by keeping to safe working regulations as advised by the government. This means we can now safely bring production back to the same levels they were at before lockdown.” 

The office staff who can continue their roles by remotely accessing their work computers will continue to do so. For those working in production and servicing, social distancing measures have been put in place and PPE provided, such as gloves, masks, and hand sanitiser, to achieve a safe working environment. Engineers have also been fully equipped with all spare parts they may require for various jobs. This is to reduce the likelihood of them having to visit the main base unless it is necessary. 

Stephen continued “Merridale have reassured their customers throughout that we are ever-present and here for them with continued support. We are keen to ensure that transport operators have the tools they need to get through these times and bounce back to their previous levels.”