Luke joins us from a field sales background working in FMCG to end user and supplying to distribution companies within an automotive tooling role. With a wealth of sales knowledge and a thirst for exceeding customers’ expectations and needs, Luke is looking to help boost Merridale’s already great reputation.
“A salesman needs to understand the customer’s needs before finding the right package for their requirements and their budget. Nobody would allow a doctor to prescribe medication without first diagnosing the problem, customers deserve the same standards when dealing with a sales team.”
“It’s a great team to be a part of, everybody wants to do their best for Merridale and its customers. We all want to help each other as much as possible. It has been eye-opening for me, having been at some larger companies where the staff don’t seem to want to be there.”
Matthew Sidaway, Marketing & Communications - Merridale
“I have joined the expanding team at Merridale to maintain the strong existing relationships that Merridale have with their current users and to help introduce new customers to the benefits of our systems. I intend on working closely with customers from the point of initial contact through to job completion and beyond, with a view to ensuring they get the best package for themselves. Merridale already have great after-sales support and I want to help build on that.”
Matt joined the team in June in order to bring Merridale’s marketing efforts in-house and to assist the sales team with any advertising needs. He spent the previous few years gaining vital experience within the marketing departments of two very well-known companies, having initially been trained in journalism and then working as a copywriter.
“It’s a great team to be a part of, everybody wants to do their best for Merridale and its customers. We all want to help each other as much as possible. It has been eye-opening for me, having been at some larger companies where the staff don’t seem to want to be there.”
“When everyone is working together on the same side and it is more than ‘just a job’ to them, customers can rest assured that they will be getting the service and quality they expect.”
Since 2018, JPB have been using Merridale’s MX-I to refuel, monitor and keep track of their extensive fuel use and large fleet of vehicles, having previously used only receipts and hand-written accounts of transactions to stay up-to-date. Built to be the complete solution in commercial fuelling and designed to meet strict ATEX standards, the MX-I […]
Having an unusual problem of one of the locations being highly remote and without power meant that this job was slightly different to Merridale’s standard installations but none-the-less, they were able to find the solution quickly and provide a temporary self-sufficient system. Marcus, who leads operations for the internet provider said “We needed a temporary […]
With Merridale’s own range now available, as well as still supplying Gilbarco with fuel management units, the marketplace had the choice of buying either a complete Merridale built package or a Gilbarco built version of the same management system. However, over the decades that followed, Merridale enhanced its product range by introducing true twin units, […]
