Merridale has strengthened its service support team with the recruitment of two further field engineers and an additional member of staff for the company’s customer relations support team.
These appointments will back up the Merridale commitment to providing first class product and software support.
Whilst Merridale hardware is designed to be exceptionally reliable, there will be general wear and occasionally problems may occur. Fleet operators should and do expect that remedial action is taken to bring back equipment in to full working order with the minimum delay.
The additional appointments will ensure that Merridale response will meet customers’ expectation no matter where they are located within the U.K. Fleet operators also expect that telephone support is available for Merridale Data reporting. It is for this reason that Merridale provides a full time help desk where calls are fielded by full time system specialists. Demand is also increasing for online/telephone training as more and more customers choose to utilise Merridale fuel management reporting.
A long-standing Merridale customer, Linburg Bus & Coach has once again demonstrated its commitment to reliable, data-driven fuel management by expanding its use of Merridale systems across three new sites more than ten years after their original shift from paper logs to using Merridale’s FuelWorks reporting software. Back in 2013, Linburg made the leap from handwritten fuel […]
Merridale is proud to announce its official sponsorship of AFC Willenhall Galacticos, an inspiring new youth football team making their debut in the Walsall Junior League. The Galacticos kicked off their league journey last weekend with a thrilling 2-2 draw — narrowly missing out on a debut win after conceding a last-minute equaliser. Despite the result, […]
Fleet operators across the UK are increasingly adopting Hydrotreated Vegetable Oil (HVO) as a cleaner, more sustainable alternative to traditional diesel. This shift is being driven by a range of environmental, operational, and financial benefits. Whether you're managing commercial vehicles, plant equipment, or logistics fleets, HVO offers a practical and forward-thinking fuel solution. HVO is […]
